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                      Terms and Conditions

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1. Introduction

Welcome to Hanna Hospitality ("we," "us," or "our"). These Terms and Conditions govern your use of our website and services. By accessing or using our website https://www.hanna-hospitality.com, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

2. Services Offered

Hanna Hospitality offers catering, private chef services, bartending, and custom cake orders throughout The Bahamas.

3. Orders and Payments

  • Order Placement: Orders may be placed via our website or by contacting us directly.

  • Payment: Full payment is required at the time of booking. Accepted payment methods are listed on our website.

  • Pricing: All prices are listed in Bahamian Dollars (BSD) and are subject to change without prior notice.

4. Cancellations and Refunds

  • Cancellations Made at Least 48 Hours in Advance:

    • Orders below $500: Full refund available.

    • Orders between $500 and $1,500: Subject to a $100 return fee.

    • Orders over $1,500: Subject to a 15% return fee.

  • Cancellations Made Less Than 48 Hours in Advance:

    • No cash refunds. A store credit equal to the amount paid will be issued, valid for one (1) year from the date of cancellation.

  • Non-Refundable Items: Any services already rendered or food already consumed are not eligible for refunds.

  • Company-Initiated Refunds: If Hanna Hospitality is unable to deliver the agreed-upon service, a full refund will be issued upon mutual agreement.

  • Refund Processing: Approved refunds will be processed within five (5) business days and returned to the original payment method.

5. User Responsibilities

By using our website or services, you agree to:

  • Provide accurate and complete information.

  • Use the services solely for lawful purposes.

  • Refrain from any activity that could damage our reputation or operations.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the exclusive property of Hanna Hospitality and is protected under applicable intellectual property laws. Unauthorized reproduction or use is prohibited.

7. Limitation of Liability

Hanna Hospitality shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our maximum liability is limited to the total amount paid for the specific service in question.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of our services implies acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws of The Commonwealth of The Bahamas. Any disputes arising from these terms shall be resolved in the appropriate courts of The Bahamas.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact:

Hanna Hospitality
Email: info@hanna-hospitality.com
Phone: +1 (242) 448-7262
Website: www.hanna-hospitality.com

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